Account Manager VAPS

at Jb Skills
Location Johannesburg, South Africa
Date Posted Jul 28, 2021
Category Accounting Finance Jobs
Job Type Full-time


Monitor and assess sales and market data for a specific geographic region and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed. Conduct research using primary data sources and select information needed for the analysis of key themes and trends. Conduct product research and incorporate market insights to identify relevant themes.

Insights and Reporting
Prepare and coordinate the completion of various data and analytics reports. Interpret complex patterns and trends, and translate those insights into actionable recommendations.

Advise managers how to apply research conducted to amend product positioning a wide variety of existing procedures and precedents.

Solutions Analysis
Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures and precedents.

Customer Relationships Management
Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing
themes, summary analyses, and recommendations for changes based on customer input.

Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Identify, within the sales teams, patterns of non-compliance with the organization's policies and procedures, and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.

Personal Capability Building
Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Project Management
Manage a portfolio of product projects while reporting to senior colleagues regarding various milestones and deliverable.


General Education
Grade 12/ SAQA Accredited Equivalent (Essential)
A relevant 3 year Business related degree / diploma (Advantageous);
FAIS recognized qualification (Advantageous);
Regulatory Examination (Advantageous);
Class of Business Certification (Advantageous);
STI Qualification (Advantageous);
KI Regulatory Examination (Advantageous)

General Experience
3 – 5 years account /product portfolio / partner management experience (Essential);
Relevant experience within the Financial Services Industry and Marketing environment (Advantageous)

*SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

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