at Shoprite
Location Cape Town, South Africa
Date Posted Jul 25, 2019
Category IT Jobs
Job Type Full-time


To ensure that efficient and cost-effective business solutions and processes are in place to address business needs/requirements. Qualifications Essential:
-3 years Degree/ Diploma in Information Systems, Technology or Analysis / If no degree/diploma, experience should be double the years of the qualification in a BA role
-Diploma in Business Analysis (National Certificate.......) FTI
Experience Essential
-5+ years Business analysis experience within a Business Analysis role
-Senior BA with banking experience
-2 years retail industry experience

-2 years ERP experience (related to business domain)
-SAP Experience Knowledge Essential:
-Formal training in business analysis and design methodologies
-Experience/knowledge in participating in projects
-Solid track record in successful delivery in the BA environment
-SDLC knowledge

Experience/knowledge in participating global business environment is preferred
Commercial and business understanding of the broader retail industry Skills Essential
-Presenting and Workshop facilitation skills
-Estimation and planning of business analysis effort for projects
-Business Modelling tools-preferably ARIS
-Business analysis and elicitation techniques
-Process re-engineering and improvement
Job objectives (1) Information Seeking and Analysis 10%
•Analyse and understand the current business environment and strategies
•Understand the current trends and developments in the industry
•Requirement elicitation:
oWork with user departments in the identification and documentation of user requirements.
oAssess and document the business implication of user requirements to the business process involved
oPropose and document process improvements where appropriate
oDefine business rules and guide the implementation of these rules in the development of the various application systems

(2) Leadership, Facilitation, and Influencing 30%
•Gaining knowledge within specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitations with both business & IT:
oWorks closely with Systems Analysts, Project Manager to design and implement solutions
oProvide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
oEngage the most appropriate business representatives to obtain input and agreement on alternatives that are presented.
•Assist other Senior Business Analysts to monitor portfolio activities
•Coaching and mentoring for the domain stream BA’s in BA tools and processes
•Provide input to strategic planning and setting of goals objectives
•Prioritise business requests
•Understand interdependencies across capability areas

(3) Building and Maintaining Relationships and Communication Line 30%
•To build and maintain a trust relationship with business users – by delivering what was promised
•Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed. Keep Business User informed of any changes.
•To train business users:
o To render support and facilitate sessions for end-users, including training where applicable
•To continuously support the business environment:
oMaintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends and developments in the technology field

(4) Theoretical knowledge and application 20%
•Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation
•Define scope of solution and ensure understanding of scope by business user
•Review technical solutions and business processes against business requirement specification
•Assist in the identification of data conversion and reporting requirements
•Facilitate and co-ordinate User Acceptance Testing
•Understand, document and escalate project risks
•Liaise with other project areas to co-ordinate interdependencies and resolve issues

(5)Time Management 10%
•To delivery required tasks and documentation on time, and within agreed timelines

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