Cloud Engineer

at Standard Bank
Location Johannesburg, South Africa
Date Posted Sep 15, 2020
Category IT Jobs
Job Type Full-time

Description

  • To support and contribute to a small number of products or work streams relating to the design and implementation of Cloud solutions, operating across a number of Service Teams within SBSA and proactively engaging with internal stakeholders in the delivery of Cloud solutions.

     

    Key Responsibilities/Accountabilities

     

    Primary responsibilities
    • Deploy, Support, maintain and manage the F5 estate in the bank (SA estate)
    • Log and manage change requests on Remedy as per the bank standards
    • Implement changes as per the agreed date and time following the Remedy process
    • Management of all F5 incidents and Customer Service Requests in accordance with the agreed service Levels
    • Isolate, analyse and resolve F5 problems in accordance with the Incident and Problem Management Process
    • Knowledge of Cisco products, Routers and Switches, with preferences on the Nexus platform
    • Strong routing and switching knowledge
    • Experience on Cisco ACI deployment

    Documentation
    • Maintain configuration documentation relating to the logical and physical configurations of the managed F5 environments in accordance with the agreed configuration Items in Standard Banks Configuration Management Database (CMDB)
    • Assist with any architecture requirements for new applications. Engage with application owners across the group to understand the application flows
    • Advise on the latest technology trends that can assist the bank in being number one in the market
    • Maintain up to date design documentation for all environments that are deployed

    Support
    • Provide Level 1 to 3 support including RMA hardware swap outs for faulty hardware Escalation to F5 for complex issues, bug fixes and facilitation of development fixes
    • Ensure that F5 security patches and firmware updates are updated accordingly where relevant and any recommended best practices deployed
    • Configure monitoring toolset thresholds in conjunction as per the agreed standard
    o Monitor F5 estate daily and highlight all anomalies that might have production impact.
    o Ensure any anomalies are addressed in accordance to the change process

    Audits and EOL replacements
    • Audit and provide a yearly report of all device across the environment and provide recommendations
    o Ensure all audit findings are remediated and closed
    • Hardware maintenance (Identify all EOL (End of Life) devices and ensure they are upgraded as per
    o Advise on any EOL devices and recommend replacement devices

    Skills transfer
    • Provide monthly handover sessions to network support team and ensure record of sessions
    • Migrations and optimization of any applications that are currently been load balanced

     

    Preferred Qualification and Experience

     

    Qualifications:
    - Degree in Information Technology/ Bachelor’s degree with a major in either Computer Science, Physics, Mathematics and/or Statistics
    - Certification in one or more languages: C, C++, Java, Perl, Python, Go, or scripting experience in Shell and Perl.
    - CCIE, CCDA, CCNA, CCDA, CCNP, CCIEadvantageous, .
    - Preference to Cisco (Nexus) and F5 will be preferred.
    - F5 LTM Administrator – 101 and 201
    - F5 IP APM (303)
    - F5 ASM (304)
    - BIG-IQ
    - AWS and Azure Certification will be advantageous

    Experience:
    - 3-5 Years F5 hands-on experience
    - Network design background
    - 5-7 years experience gained in using production systems and technologies for example load balancing, monitoring, distributed systems, microservices and configuration management.
    - Designing and executing small scale systems automation projects with strong autonomy.
    - Be familiar with and enthusiastic for software engineering best practices such as testing, continuous integration and continuous delivery.
    - Must have had a focus on instrumentation and observability with experience with monitoring and metrics collection tools such as AppDynamics, Prometheus, Nagios and Graphite.
    - Be familiar with systems and configuration management tools (e.g. Chef and Terraform).
    - Have experience implementing Continuous Integration or Continuous Delivery processes in engineering teams and lastly, experience integrating test automation into various points in a deployment pipeline and prior programming background in at least one or more languages: C, C++, Java, Python or scripting experience in Shell and Perl.
    - 3-4 years experience in configuring routers and switches, facilitate implementation of networks for project delivery requirements
    - 7 years experience in troubleshooting with an in-depth understanding and interpretation of network designs, ability to provide Level III troubleshooting in complex network environments

     

    Knowledge/Technical Skills/Expertise

     

    • Demonstrated expert knowledge of F5 network technologies
    • Load balancing and WAN optimising skills
    • Systems Design
    • IT Applications
    • Functional Analysis
    • IT Business Analysis
    • IT Support
    • Routing and switching
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