|Location||Cape Town, South Africa|
|Date Posted||Jun 24, 2020|
The role of the Desktop Support Technician is to provide assistance to end-users in a timely and accurate fashion. This includes installing, configuring, diagnosing (troubleshooting problem areas), repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance.
Assist users with hardware and software issues
Conduct failure analyses
Setup workstations and peripherals timeously for new and current staff.
Implement timeous software updates
Assist in IT training support for users
Maintain current individual equipment logs