Motor Audit Team Manager

at Job Search
Location Centurion, South Africa
Date Posted Feb 12, 2021
Category Engineering / Technical Jobs
Job Type Full-time

Description

Attributes:

The ideal candidate should demonstrate the following:

  • A way of work that anticipates the requirements of various stakeholders when engaging through all mediums of communication
  • A passion for consensus-based decision making
  • The ability to deliver in a high-pressure, innovative environment
  • Curiosity and comfort with numbers and large data sets
  • A level of influence that creates buy-in and win-win outcomes with stakeholders
  • Excellent negotiation skills
  • The ability to engage at strategic, tactical and operational levels of the business
  • Excellent verbal and written interpersonal skills
  • Ownership of personal development

Experience:

  • Experience in motor claims, motor assessing, or panel beating is essential;
  • Managerial experience will be beneficial
  • Procurement / Supply Chain / Assessing experience highly beneficial.

Responsibilities:

  • Accurate and timeous reporting of relevant management information to Procurement Audit General Manager;
  • Lead a team of auditors to ensure that the following metrics are managed:

Productivity

Cost-to-Recover (CTR)

Recoveries

  • Managing a team of auditors to ensure the following day-to-day operations are executed:

Audit sampling

PBS reporting and management

Recoveries

Credit notes

Report editing

SharePoint administration

  • Facilitate service provider meetings;
  • Audit validation;
  • Market research on rates;
  • Team and talent development, ensuring there is a performance and development plan for team members;
  • Continuous improvement of audit process;
  • Build professional and ethical relationships with internal clients and the Company service providers;
  • Performance management, including management of disciplinary processes of underperforming auditors;
  • Manage relationships with stakeholders

Service Providers

Voluntary and Regulatory bodies in the industry

Supplier Relationship Management (SRM) skillset

Assessing

Claims

Client Liaison Team

Skills and Competencies:

  • Operational leadership competency;
  • Leading through vision and values;
  • Analytical ability, using data to inform decisions;
  • Strong administrative capability;
  • Good report writing skills;
  • Excellent interpersonal and communication skills (verbal and written);
  • Technical buildings and construction experience;
  • Computer literacy is essential with MS Excel and MS Word being core competencies;
  • Self-disciplined and self-motivated;
  • Should be able to work independently in an unstructured environment;
  • Judgment and problem-solving skills;
  • Negotiation skills;
  • Stress tolerance;
  • Tenacity and resilience;
  • Customer service oriented;
  • Deadline and results oriented;
  • Attention to detail;
  • Adaptability

 

Qualifications

  • Matric;
  • A tertiary qualification or significant progress towards obtaining any mechanical / motor body repair related qualification would be highly beneficial.
Only registered members can apply for jobs.