Operations Manager

at Masa
Location Cape Town, South Africa
Date Posted Oct 20, 2020
Category Logistics & Transportation Jobs
Job Type Full-time


Our client has a position for a suitably qualified persons for the position of Operations Manager in Cape Town. The company provides a one stop shop servicing the ports of Cape Town & Saldanha Bay with a wide range of fresh produce, dry stores, and engineering supplies.


Minimum Requirements:

•             Tertiary qualification preferably

•             A minimum of 5 years’ experience in the shipping, chandling industry

•             Strong management experience

•             Proficient in Microsoft Office Suite (Email & Excel)

•             Strong communication skills, both written and verbal.

•             Excellent attention to detail.

•             Analytical and good follow up

•             Service delivery and customer focused.

•             Ability to work in a pressurized and deadline driven operating environment.

Key Performance Areas:

• Have oversight of the daily chandling activities and ensure that all operations are carried out in an appropriate and cost -effective way

• Conduct continual analysis and evaluation of strategic information such as, costing, mark ups and margins freight costs, etc.) and ensure constant improvement thereon

•   Provide insight into sale trends including success rate of quotes, number of quotes vs requests, etc.

• Generate and implement strategies to improve on customer service levels

• Work closely with the Management team to set and /or implement policies, systems, and procedures and to follow through with implementation

• Manage and lead the Warehouse and Procurement functions including stock control

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