Receptionist

at Best Jobs
Location Bloemfontein, South Africa
Date Posted Jun 25, 2020
Category Administration Jobs
Job Type Full-time

Description

  • Minimum Requirements: 2years freight industry experience in a similar role
    Grade 12 or equivalent Sound geographical knowledge of Southern Africa
    Administration and organisational skills Problem solving Reliable and
    trustworthy Must be a team player and adapt to change easily Freightware
    proficient is advantageous Attention to detail and accuracy Excellent
    communication skills (Proficient in English & Afrikaans) Fully computer
    literate Previous customer service experience Key Performance Areas: High
    level of interpersonal skills and integrity Team player Proven administrative
    ability Ability to communicate effectively in person, in writing and over the
    telephone Establish and maintain collaborative partnership with clients and
    staff Resolving customer queries. Booking and allocating collections Book
    delivery appointments Do rate quotations as and when required Follow up
    with 3rd parties/agents on shipments Notify customers of service delays
    Tracking and Tracing of shipments Liaise with other depots with regards to
    collections and deliveries Liaising with management with regards to customer
    queries.
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