Sales Assistant

at Best Jobs
Location Cape Town, South Africa
Date Posted Jun 24, 2020
Category Sales & Marketing Jobs
Job Type Full-time


Account Management
Assist with the on-boarding of new clients
Quote on VOIP and number porting
Project Manage entire installation process – from new sign-up to courier of preconfigured hardware to client.

Creation of new ADSL accounts via Internet Solutions and Billing Portal
Migrate, convert, regrade and cancellation of ADSL lines via Openserve
SSL Certificates and Domains:

Check availability of domains
Quote on new SSL Certificates and domain Hosting
Inform and quote existing clients on upcoming renewals
Forward signed addenda to Helpdesk to register/renew accordingly.
Cancellation process:

Capture Churn on CRM (Spacebar)
Cancel accounts on billing system and Vendor portals
Assist Sales Manager with Churn Reports
Pre-Sales / Sales Assistant to Business Account Managers:

Conduct feasibility from Vendors for new Business
Assist Account Managers with administrative duties i.e. quotations for Metro Ethernet, MSA Agreements, Microwave Links, ADSL, PRTG, etc.
Assist with Prospect Search and assign new Leads

Capture and manage New Tenders on CRM System
Conduct Bulk feasibility required for each Tender
Ad hoc Duties:

Minute taking in Sales Meetings
Adding and Updating products on CRM System
Assigning new projects to Project Team to action
Responding, assigning and closing of tickets on OTRS
Add new client codes on Billing System
Critical Requirements - Skills, Experience & Qualifications:

Matric or Grade 12 Essential
Strong administrative and organisational skills
At least 3 years’ experience of prioritising and working to deadlines
Excel and Word experience an advantage
Good communication skills essential
Energetic, precise and a quick learner

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