|Location||Durban, South Africa|
|Date Posted||Jun 23, 2020|
Uniforms provided for summer and winter. Staff to provide own stockings, shoes and belts as per requirements.
Part of Management team
6 days off every 4 weeks / taken each week not accumulated
18 days annual leave per annum
ESP Spa system IS A REQUIREMENT
Word, Excel and Microsoft Office required.
Overview of Job
The Spa Manager will be required to manage the Spa team and ensure that the team conforms to a professional and efficient outfit in relation to Guests, visitors and administration in relation to service and delivery with standards in the Spa Department.
Specific Job Description
The Spa Manager is to conform to all administration within the Spa such as but not limited too: Cashup, orders, retail sales, stock takes, professional supplies, rosters, maintain a booking system daily, hours of work for the Department. Such also pertains to arrival information sheets for Guests before treatments. Professional Spa standards to be maintained and trained on for the Department in respect of treatments, service, hygiene, appearance all outlet rooms, Jacuzzi treatments, steam room treatments, hydro bath treatments and bathrooms. Operational equipment procedures and maintenance of such to be controlled. Payroll reports to be done upon requested deadlines per month in respect of services, retail and gratuities. Drive revenue and sales, yield management of sales and retail. Produce a drive and passion to excel the Spa in all fields of the business.
Knowledge, Skills and Abilities:
A secondary school diploma is an asset
Spa Management and qualified Diploma a must
Previous experience working in a Spa and Management of such is essential, at least 3 years proven
Basic accounting skills for stock take and retails sales management
Good customer service skills
Purchasing and inventory skills
Good Communication Skills
Physically very fit
Ability to work with multi-cultural team
Able to work shifts
Able to conduct rosters
Attention to detail is of the utmost importance
Able to work in a pressurised environment
Able to multi task across the board
Able to maintain Staff discipline and HR requirements as required
Able to lead a Team and offer support
Able to run and co-ordinate meetings
Sound financial acumen
Able to problem solve effectively