Spa Manager

at Cedar
Location Durban, South Africa
Date Posted Jun 23, 2020
Category Hospitality Jobs
Job Type Full-time

Description

 Uniforms provided for summer and winter. Staff to provide own stockings, shoes and belts as per requirements.

 

Working Week

 Part of Management team

 6 days off every 4 weeks / taken each week not accumulated

 18 days annual leave per annum

 

Computer Literacy

 ESP Spa system IS A REQUIREMENT

 OPERA PMS

 Word, Excel and Microsoft Office required.

 

Overview of Job

The Spa Manager will be required to manage the Spa team and ensure that the team conforms to a professional and efficient outfit in relation to Guests, visitors and administration in relation to service and delivery with standards in the Spa Department.

 

Specific Job Description

The Spa Manager is to conform to all administration within the Spa such as but not limited too: Cashup, orders, retail sales, stock takes, professional supplies, rosters, maintain a booking system daily, hours of work for the Department. Such also pertains to arrival information sheets for Guests before treatments. Professional Spa standards to be maintained and trained on for the Department in respect of treatments, service, hygiene, appearance all outlet rooms, Jacuzzi treatments, steam room treatments, hydro bath treatments and bathrooms. Operational equipment procedures and maintenance of such to be controlled. Payroll reports to be done upon requested deadlines per month in respect of services, retail and gratuities. Drive revenue and sales, yield management of sales and retail. Produce a drive and passion to excel the Spa in all fields of the business.

Knowledge, Skills and Abilities:

 A secondary school diploma is an asset

 Spa Management and qualified Diploma a must

 Professional attitude

 Previous experience working in a Spa and Management of such is essential, at least 3 years proven

 Basic accounting skills for stock take and retails sales management

 Good customer service skills

 Purchasing and inventory skills

 Hygiene skills

 Good Communication Skills

 Physically very fit

 Ability to work with multi-cultural team

 Able to work shifts

 Able to conduct rosters

 Attention to detail is of the utmost importance

 Able to work in a pressurised environment

 Able to multi task across the board

 Able to maintain Staff discipline and HR requirements as required

 Able to lead a Team and offer support

 Able to run and co-ordinate meetings

 Sound financial acumen

 Able to problem solve effectively

Only registered members can apply for jobs.