System Analyst

at Woolworths
Location Cape Town, South Africa
Date Posted Sep 18, 2020
Category IT Jobs
Job Type Full-time



• 3 years IT degree/diploma

• 3 -5 years relevant experience

• A minimum of 3 years’ experience writing queries using MS SQL

• May be required to perform standby duties

• Retail experience advantageous

• Knowledge of relevant methodologies (ability to translate business requirements into systems requirements)

• Looks beyond symptoms to uncover root causes of problems to be solved

• Synthesises data from different sources to identify trends

• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself

• Takes action to reconcile discrepancies

• Listens attentively and checks understanding of the message being received.

• Prepares clear, well-structured presentations using a variety of tools and techniques.

• Prepares written reports and briefs and communicates ideas clearly.

• Speaks fluently and confidently in team meetings when presenting information.


• Analyse current systems solutions and business requirements

o Interpret and provide input to translate  business requirements into business requirement definitions and specifications

o Analyse and evaluate required system enhancements

o Analyse existing systems and interfaces for modification / improvement purposes

• Design new or enhanced systems to accommodate business needs

o Participate in the process design or re-design and translate business / user requirements / processes into less complex  system design

o Design less complex system enhancements

o Change systems specifications based on testing problems / changing requirements

o Design interfaces with other systems

o Provide input to deployment plans based on designs

• Testing of proposed solutions

o Develop system test plans for system and integration testing

o Perform systems testing and integration testing, and feedback results

• Participate in the implementation of new solutions to ensure successful integration into current environment

o Manage the creation and hand-over of the system administration procedures

o Participate in the post-implementation reviews for completed projects

• Support current solutions

o Resolve user queries

o Ensure the stability of the existing systems environment

o Provide input to programming support teams

o Provide functional guidance

• Collaborate with and support ITS and the Business

o Integrate with relevant business and IT teams

o Provide system input to design of user training material

o Provide operational support to the business area

o Provide knowledge transfer and support to team members

• Create and maintain documentation

o Develop and maintain all relevant SDLC documentation

o Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems

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