Systems Analyst: Supply Chain

at Pep
Location Cape Town, South Africa
Date Posted Oct 22, 2020
Category IT Jobs
Job Type Full-time


A unique opportunity for a Systems Analyst exists in the Supply Chain team at our Head Office.

As the successful incumbent you will have first-hand exposure to understand and analyze the business; its models, processes, and systems with a focus on Manhattan WMS. You will be part of the team that will design, configure, and rolls out the Manhattan WMS across the business.

In addition, you will interact closely with Operations to understand their challenges and problems, drawing connections and translating business needs to ensure continuous systems improvement or designing systems solutions as part of the wider Supply Chain team of specialists.

You will have the opportunity to learn and understand business processes, increase your knowledge and understanding of a large, complex, and successful retail company’s supply chain, with a focus on warehouse management systems.


  • Develop an understanding of the business, processes, and requirements and propose software solutions
  • Interpret business process models to develop functional and technical specifications
  • Specification and management of system configuration changes
  • System testing and documentation
  • Manage multiple competing priorities through effective organization and communication
  • Training manual development and maintenance
  • Facilitation of training workshops
  • Assist with user support


  • Bachelor’s degree in Industrial Engineering, Operations Research or Information Systems
  • 3-5years relevant experience
  • A passion for warehouse processes and systems
  • Existing experience in a Tier1 WMS system such as Manhattan or others
  • A curious self-starter who takes initiative, investigates problems, see possibilities, and takes action
  • Proficient in Google Workspace or MS Office Suite
  • The following will be an advantage:
    • Retail Experience
    • Experience with Business Process Management (BPM) software tools i.e. Symbio, Jira, ARIS, etc.
    • Programming experience, i.e. SQL, MySQL
  • Competencies required: analytical, presentation & facilitation skills, attention to detail, sound business acumen, good interpersonal and problem-solving skills, resourcefulness, results-driven, self-motivator, and a team player
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