Assistant Store Manager

As a dedicated and successful Assistant Store Manager, with more than 10 years experience in the retail sector, I am adept in managing daily operation of a medium to large retail store, overseeing employees, implementing & executing promotions. Moreover, while on the job experience has afforded me a well- rounded skill set, including first rate motivational and leadership abilities. I excel at; achieving and exceeding new business objectives and profitability goals, increase customer satisfaction through outreach and special offers, generate revenue with diverse products, motivate and coach staff to meet service, & sales targets, oversea inventory and minimize shrinkage and risk to the business in addition to my experience and personal qualities, I have a passion for retail management and understand the entire operation from start to finish

Last Resume Update Mar 26, 2020
Address Boksburg, South Africa
E-mail Locked
Phone Number Locked

Experience

Metro Lifestyle
Assistant Store Manager
Mar 2020 - Current

Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Track the progress of weekly, monthly, quarterly and annual objectives • Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs • Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates • Monitor retail operating costs, budgets and resources • Suggest sales training programs and techniques
• Communicate with clients and evaluate their needs
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise • Create reports, analyze and interpret retail data, like revenues, expenses and
competition
• Conduct regular audits to ensure the store is functionable and presentable

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