Call center Supervisor

I have 4years supervisor experience and 6 years collection experience under a financial institution (standard bank and Brooks Luyt attorneys)

Last Resume Update Jul 17, 2020
Address Johannesburg, South Africa
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Brooks Luyt autoneys
Account management consultant
Nov 2018 - Current

Doing collection on behalf of standard bank for checks and loans.

Team leader
Jan 2012 - Nov 2016

Planning and assigning work for employees, listening to calls and evaluate them, do coaching, conduct disciplinary measures as per company policy and labor law. Compile monthly reports for management.


Louis Allen South Africa
Workforce management Program
Feb 2013 - Sep 2013

Able to inspire, encourage and and impel people through planning, organizing and coordinating the efforts of others so that all will work together to achieve objectives.

Feb 2004 - May 2004

Plan, develop, design and conduct the assignments.

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