Store Controller

Ephraim's Curriculum Vitae
Personal Data
Name: Ephraim Bhekiswayo
Town/ City: Durban
Region: KwaZulu Natal
Country: South Africa
Mobile: 0763750894 or 0827968939
Email: ephraimbhekiswayo@gmail.com
Driver’s license: code 8
Employment Summary
Company Position Duration
Reutech Communications Cycle Counter / Storeman June 2018 – current
CHEP SA Business Manager Feb 2012 – Mar 2015
CHEP SA Business Representative Feb 2005 - Jan 2012
CHEP SA Customer Service Coordinator Aug2000 - Jan 2005
Man Truck & Bus Assembly Stock Controller / Supervisor Jun1996 - Feb 2000
Kwikot Lt/ K.I.C Stores Controller Feb1992 - Dec 1995
SKILLS
★★★★★ Interpersonal Skills
★★★★☆ Communication and Negotiation
★★★★★ Analytical Skills
★★★★★ Critical thinking and problem solving
★★★★☆ Leadership Skills
★★★★☆ Communication and Presentation
★★★★☆ Administrative Skills

Character Traits
I am friendly person with a positive attitude, extremely confident, Ability to deal with pressure, Able to think out of the box, Committed and loyal to the company, colleagues and clients. Honest and sincere with a sense of humor.
* Cycle Counter/ Storeman at Reutech Communications, New Germany / Scribante Labour Consultant
• Total inventory management of all stock movement.
• ABC stock classification.
• Receipting, picking and issuing of stocks to production line.
• Monitoring of inventory stock levels.
• Daily and Monthly stock taking and stock write-offs- stock
investigation, receipting and reconciliations.
• Monthly W.I.P stock counts as per production lines.
• Ensuring correct documentation pertaining to stock control and
production returns.
• Bin location system update.
• Identification of obsolete or redundant stock.
• Intercompany in-transit stock movement control
• Purchase order reconciliations.
• Stock count capture.
• Query resolution.
• Run an auditable Cycle count function within the stock holding
processes.
• Ensure that reliance on inventory records with the aim of
eliminating the yearly wall to wall stock count.
• Manage a function of audits and resolution of variance.
• Record counts, results and adjustment in an adequate and effective
manner to ensure tractability and reliance on the records by the
external auditors.
• Plan the Cycle count process to ensure compliance to plans and
mandatory counts.

* Business Manager at CHEP SA, Durban

• Manage a portfolio of +120 Vendors’ accounts including KZN Spar
and PnP Retails Stores accounts.
• Ensure new and existing business development objectives are
achieved.
• Sell company product and services to clients.
• Conduct service call when necessary.
• Continually selling company concepts and benefits/costing, to
ensure customers fully appreciate the commercial benefits of the
company.
• Ensure correct customer record files are implemented and
maintained with accurate personal details, credit application,
surety, purchase orders, credit invoices, debit invoices, payment
history
• Pro-actively seek new opportunities whilst maintaining
relationships with established clients.
• Research source for developing prospective customers and
information to determine their potential.
• Draw up quotes, present and negotiate them accordingly to
potential clients.
• Follow up on client visits /quotes and ensure deals are closed.
• Ensure sales and other progress reports are generated and
submitted timeously.
• Ensure customer satisfaction, revenue management, customer relation management, rate negotiations, customer training, stock audits and prompt client query resolution are handled in an efficient and professional manner.
* Business Representative at CHEPSA, Durban
• New and existing business development.
• Promotes/sell/secures orders from existing and prospective
customers through relationship based approach.
• Demonstrate products to existing/potential customers and assist
them in selecting those best suited to their needs.
• Establishes, develops and maintain business relationships with
current customers and prospective customers in assigned territory/
market segment to generate new business for the organization
products.
• Making telephone call and in-person visits and presentations to
existing and prospective customers.
• Pro-actively seek new opportunities whilst maintaining
relationships with established clients.
• Research source for developing prospective customers and
information to determine their potential.
• Conducting physical stock counts on client sites and reconciles
stock audits and feedback sent to client senior management.
• Implement and maintain monthly customer products requirement and
ensure stock availability at all times to avoid stock shortages.
• Ensure correct customer record files are implemented and
maintained with accurate personal details, credit application,
surety, purchase orders, credit invoices, debit invoices, payment
history.
• Compiling weekly call scheduled and monthly call schedule reports.
• Completing monthly sales forecast trend analysis report.
• Entering written correspondence with customer senior management to
confirm all salient.
• Points discussed at meetings. Continually reselling company
concepts and benefits/ costing, to ensure that customers fully
appreciate the commercial benefits of CHEP SA.
• Draw up schemes and prepare quotations for customer problems and
complaints.
• Accounts and invoice reconciliation.
• Ensure budgeted cash flow DSO is achieved
• Raising debit and credit invoices where and when necessary.
• Manage client accounts stats and reports are professionally
presented to customers.
• Ensure participation in launches and conferences.

* Customer Service Coordinator at CHEP SA, Durban
• Understand customer needs to provide value added and timeous
technical advice and services through ongoing consultation.
• Build trust and collaborative professional relationships with
internal and external customers through open communication.
• Sell company products through telecommunication.
• Ensure data integrity and completeness through interrogation and
analytical review.
• Identify possible risks and product loss through compliance
tracking.
• Support the achievement of the business strategy, objectives and
values by reviewing company and business unit solutions are
aligned.
• Sales lead generation and forward information to relevant Business
Manager.
• Deliver quick, quality and efficient Customer Services.
• Receiving inbound and making outbound calls to customers.
• General Administration and client account reconciliations.
• Speedy client query resolutions.
• Data capturing.
• Conduct Debtors and Creditors invoice online with clients.
• Conduct online system training with customers.
• Conduct CHEP system installation over the phone with customers.
• Filling.
• Customer documents retrieval for query resolution.
• Generation of Debtors and Creditors invoice.

* Stock Controller/ Supervisor at , Man Truck & Bus, Pinetown
• Perform the total inventory and logistics of the company.
• Manage purchasing and replenishment of stock materials.
• Maintaining the stock levels, ensuring that production teams have
enough stock at all times.
• Perform duties related to the receipts, return/distribution of
incoming materials/ equipment and assist in manual and electronic
record keeping
• Count, weigh or measure items of incoming shipments in order to
verify information against invoices, orders, bills and other
records
• Insert items into containers, examine and unpack incoming
shipments, record shortages and reject damaged items.
• Operate fork lift truck hoist shipments from shipping and
receiving platform to shortage area.
• Trace and track shipments to ensure timely delivery.
• Sort, count, identify, verify and track all material by utilizing
the system to maintain accurate inventory records.
• Investigate and resolve situations where items received are not
properly documented in the daily receipt log.
• Regularly enter inventory data into system on a timely basis and
assist management in recycling material in the warehouse.
• Perform regular material warehouse audits to ensure that material
is undamaged and maintained neatly throughout the warehouse.
• Receiving deliveries.
• Reconciliation of delivery notes with purchase orders.
• Stock take and reconciliation of stock.
• Ensure availability of stock items and allocation to respective
jobs.
• Manage stock returns.
• Monitor and be responsible for POs system and the Electronic
ordering system.
• Maintain relationship with suppliers within buying parameters set
by business.
• Maintain storerooms and allocation of space for new stock, unpack
orders and stock shelves as required.
• Ensure health and safety procedures are adhered to by all staff
members.
• Exercise disciplinary procedures where and when necessary.
• Ensure staff members follow standard operating procedure at all
times.
• Always demonstrate leadership skills, mentoring and coaching
amongst stuff members.

*Tertiary Education
Bcom Degree: Marketing Management Undergraduate - UNISA - On-going.
Certificate: Principles of Production & Inventory Management- SAPICS - 2000
Diploma: Personnel & Training Management- 1995- Damelin College
Diploma: Stores Keeping & Stock Control- 1995- Damelin College
Certificate: Concepts of Data Processing - 1992- Computer User Council of SA
Senior Certificate: Matric - 1989- Mnqandi High

*Training and Development Courses attended:
Certificate Category Management -04/2014- Design Network Associates
Certificate Harness Relationship Potential- 05/2013- BPG
Certificate Presentation Skills- 08/2012- Key Base Training Solutions
Certificate Conflict Management- 10/2012 -KweLanga
Certificate Problem Solving & Decision Making- 06/2012 -KweLanga
Certificate Strategic Selling 12/06/2012 - Miller Heinemann
Certificate Emotional Intelligent Leadership- 03/2011 KweLanga Training
Certificate Time Management - 08/2011-Design Network Associates
Certificate Business Writing Skills - 09/2011- Key Base Training Solutions
Certificate Professional Sales -06/2010 -Design Networking Associates
Certificate 04/2010 -Microsoft Power Point Advance
Certificate 02/2010 -Microsoft Excel Basic & Advance
Certificate Negotiating Skills -10/2009 -Design Networking Associates
Certificate Selling Skills -06/2009 Prime Serve HR Solutions
Certificate 03/2009 -Business Communication
Certificate 03/2009 -Rates Training
Certificate Customer Care training -11/2008 -Design Network Associates
Certificate SAP-Stock & Field Flows
Certificate 03/2007 -Diversity Management
Certificate Presentation Skills- 11/2005 CHEP HR – Internal training
REFERENCES
*Pat Houston
pat@scribantelabour.co.za
+27733456788
* Honest Morhwebo from CHEP SA
honest.morhwebo@chep.com
0724783706
* Leticia Smit from CHEP SA
Leticia.smit@chep.com
+27312679300
* Adrian Gillan from Man Truck & Bus Assembly
+27629711034

Last Resume Update Sep 22, 2020
Address Durban, South Africa
E-mail Locked
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