Call centre and QA Trainer

I develop training material facilitator's guide; learner guide as per expected standard And provide feedback on learners to management. I am also a trainer in pension funds, Investment funds and other related insurnace products including Investments and Life assurance products.. I also analysing staff statistics and calls to enable coaching, training, development and driving staff to meet targets • I am also  give training in E-Learning to design and maintain learning and development courses and programs on the eLearning platform and ensure learning content and design approach support operational and business needs.

Last Resume Update Jul 14, 2020
Address Centurion, South Africa
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