claims consultant/investigator

Dear Sir/Madam

Re: Application for the position of

I am writing to express my strong interest in the above-mentioned position. Please find attached, a copy of my curriculum vitae.

I am currently unemployed and in the market for a new job.

I used to work for Santam Insurance as a Motor Claims Service Consultant as from January 2014 to April 2018. My key responsibilities entailed amongst other things: managing claims after registration until finalisation; single point of contact for Client/Intermediary/MBR after registration until settlement; claim validation; quote request to MBR and follow up quotation and photos; arrangement of towing and load payments to panel beaters, financial institution, and client; car hire, if required; attend to complaints & escalations etc.

I completed Matric in 2005. I also have FAIS Accreditation and NQF level4.

My ability to get along well with others, to make necessary adjustments to meet deadlines, and effectively coordinate in fast-paced environments have all contributed to my growth in this field and my previous employers placing a significant degree of trust in me.

Thank you for taking the time to review my attached curriculum vitae. Should you have any questions, please contact me at your earliest convenience. I look forward to hearing from you.

Yours sincerely,

T R Mahlabane

Last Resume Update Jul 7, 2020
Address pretoria, South Africa
E-mail Locked
Phone Number Locked
Website Locked


kingprice insurance
claims commander
Oct 2019 - Current

i register the claims ,arrange towing,book assessment and appoint assessor.
-i validate the claim by investigating the claim confirming with parties involved in the accident, confirm with police,towing driver,third party if applicable,requirement trip report from tracker and get bank statement to check DUI etc
once i am happy with my underwriting i send the claim for auth and load payment

SMD auction
documents admin/driver
May 2019 - Oct 2019

i was collective natis documents and car keys from insurance companies and financial houses sometimes from client or assist clients with applying for vehicle natis duplicates and when i go back from office i load all documents received and deregister the cars and load them to auction list depending on car codes

santam insurance
claims service consultant
Jan 2014 - Apr 2018

i was registering claims for motor and non-motor
-validating claims
-arranging carhire
-arranging towing
-appointment assessor
and loading payments to settle the client, panelbeater and financial institution


insita:AON insurance
NQF level 4
Jan 2013 - Dec 2013

completed learnership for NQF level 4 for short term insurance

phelindaba high school
Jan 2001 - Dec 2005

completed my matric/grade 12

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